Airport Transfer

  • Can I arrange round-trip airport transfer with Golftravel.com.tr?
    • If you have booked a Golf Package with Accommodation from us, we would be delighted to offer you VIP airport transfer.

      No need to worry, a private transfer service will be provided as part of your package. We will pick you up from the airport and take you to your hotel with our guides. And when your vacation comes to an end, our guides will drop you off at the airport again.

      If you have booked your accommodation through another travel agency and have only booked a golf package without accommodation from us, if you do not wish to use the transportation buses of the other agency, simply inform our sales team.

      We will provide you with information about possible additional charges and, upon your approval, arrange a special VIP airport transfer service for you.

      Our aim is to provide you with the best service throughout your vacation and meet your requirements.

  • Is the airport transfer service available 24/7?
    • If you have booked the entire Golf Package from our company, you don't need to worry at all. Whether it's midnight or early morning, a guide who provides uninterrupted service 24 hours a day, 7 days a week will be waiting for you at the airport to take care of you.

      After greeting you at the airport, our guide will provide you with the necessary instructions and accompany you to the hotel where you will be staying as part of the Golf Package. Our goal is to provide you with a professional experience from the beginning to the end of your trip.

      We will do our best to make you feel the difference.

  • What types of vehicles do you offer for airport transfers?
    • Depending on the number of people you have booked for, vehicle selection is made. The vehicles listed below are example options based on the number of people:

      For bookings of 0-6 people, the following vehicles are preferred:

      - Mercedes Vito: It is an ideal option for small groups of 0-6 people.
      - Ford Transit: It is another vehicle that provides a comfortable journey for groups of 0-6 people.

      For bookings of 7-12 people, the recommended vehicle is:

      - Minibus (VW Transporter or Mercedes Sprinter): These vehicles offer a spacious and comfortable option for groups of 7-12 people.

      For bookings of 13-50 people, the following vehicles can be preferred:

      - Mercedes Travego: This bus is suitable for large groups and can comfortably transport passengers between 13 and 50 people.
      - Temsa: Temsa buses with spacious interiors facilitate the travel of large groups.
      - Saphire: It is another option that can be chosen for groups of 13-50 people.

      The above list is just an example, and the vehicle options may vary depending on operational density and season. Please note that Golftravel.com.tr reserves the right to change the vehicle type in such cases and cannot be held responsible for these changes.

  • Can I request a specific type of vehicle for my airport transfer?
    • Within the scope of our airport transfer service, we offer custom vehicle types and segment options that suit your preferences. Since we aim to maintain customer satisfaction at the highest level, the details of the custom vehicle selection are also important. Therefore, you need to specify the type and segment of the vehicle you request.

      Based on your specific vehicle type and segment requests, we have a wide range of vehicles for airport transfers. We have various options, from luxury sedans to minibusses and VIP vehicles. Each vehicle category has been carefully selected to provide a comfortable travel experience and undergoes regular maintenance.

      However, requests for specific vehicle types and segments are subject to a specific pricing policy. When higher segment and custom vehicles are requested, additional charges may apply. This pricing may vary depending on the vehicle category and duration of service.

      We value our customers' budgets and preferences to provide the most suitable service. We recommend you to specify your requests during the reservation process to obtain detailed information and clarity regarding pricing.

      Please note that services provided based on your specific vehicle type and segment requests may incur additional charges. These charges depend on factors such as the quality, size, and features of the vehicle. After sharing the details of your specific requests, we will work quickly to provide you with a personalized offer.

      Thank you for choosing us for your airport transfer services. We are always here to provide you with the best service and make your journey more comfortable.

  • Can I make an airport transfer reservation for a large group or event?
    • You don't have to worry about meeting your group transfer and event needs with our services. Our vehicle fleet has sufficient capacity for any group size and event.

      Regardless of the size of your group, our extensive and diverse vehicle fleet is designed to ensure that you and your group members travel comfortably. We offer luxury sedan cars for small groups, and for larger groups, we provide options such as minibuses or VIP vehicles.

      In addition, we can also provide specially arranged vehicles to meet the requirements of your events. For example, we adopt a flexible approach to meet your specific requests for tournaments, business trips, group travels, sightseeing tours, and other group events.

      When you choose us for group transfers and events, we will do our best to make the travel experience for you and your group seamless and enjoyable by making the necessary arrangements. Our expert drivers will provide professional service to ensure your safe arrival at your destination.

      Remember, no matter how large your group is, our vehicle fleet has the capacity to handle any type of group and event. We are here to provide you and your guests with the best service.

  • Can I only make a one-way airport transfer reservation?
    • Our company is ready to meet the airport transfer needs of our guests with a professional service approach.

      When you want to make a one-way airport transfer reservation, we need some information in order to offer you a suitable option. First, you need to specify the airport you want to make the transfer from and your destination. Additionally, we need to know the travel date, arrival time, and the number of passengers.

      Our company has a team of experienced and reliable drivers. We work to offer you the most suitable vehicle option to ensure a comfortable and pleasant travel experience. We take meticulous precautions regarding the cleanliness, maintenance, and safety of the vehicles used during the transfer.

      Guest satisfaction is one of our top priorities. Therefore, we take all necessary measures to ensure a smooth and enjoyable transfer process. Our drivers are trained in hospitality and customer satisfaction, and they are always ready to assist you.

      Remember that our company is here to meet your needs in the best possible way. When you want to make a one-way airport transfer reservation, we will be happy to assist you.

  • How far in advance should I make a reservation for an airport transfer?
    • We recommend making a reservation for your airport transfer at least 60 days in advance. This way, we have enough time to offer you the best service and allocate a suitable vehicle for your preferred time and dates. However, if there are sudden situations or last-minute bookings, don't worry, you can always contact us.

      Our sales department is always ready to find a solution that will assist you. We will make an effort to develop a formula that suits your needs by showing flexibility for possible last-minute bookings. Customer satisfaction is our priority, and we always strive to provide the best service.

      Our sales department acts promptly and effectively to organize your airport transfer in the best possible way and ensure a seamless travel experience. They consider each request, actively communicate with you, and provide the most suitable solution for your needs.

  • What is the cost of an airport transfer with Golftravel.com.tr?
    • There is no additional charge for airport transfer in the Golf packages booked through Golftravel.com.tr. The airport transfer service is provided as a standard in all our Golf packages for our valued customers.

      However, if you have only made a Tee Time reservation and want to benefit from the Golf Shuttle service, additional fees will apply. In this case, detailed information about the Golf Shuttle fees will be provided to you. After receiving your approval, the planning process will be initiated.

      The location of your accommodation and the destination Golf course have a significant impact on transfer costs. Therefore, if you inform us about your place of accommodation and the location of the Golf course you will visit, our sales team will provide you with the transfer fees as soon as possible.

      We are here to provide you with the best service at every stage of your Golf trip. If you have any questions or special requests, feel free to contact us. We look forward to providing you with an enjoyable Golf experience.

  • How can I find out the price of airport transfer before making a reservation?
    • If you have an additional transfer requirement, you can contact our sales team to get more detailed information. When you provide us with the specifics and requirements of your transfer request, our operations department will quickly provide you with suitable price quotes.

      Our sales team will evaluate your transfer request in detail and provide you with the most suitable solutions for your needs. It is important for us to determine details such as the regions where the transfer will take place, travel duration, vehicle preferences, and other specifications in order to provide you with the best service.

      Once our operations department receives your request, they will quickly take action and provide you with the necessary price quotes. The offers presented to you will include all the costs and details related to your transfer. This way, you can find an option that fits your budget and arrange a transfer that meets your needs.

      As customer satisfaction is our priority, we will be in constant communication with you throughout the transfer process. We will take all necessary steps to ensure your transfer is organized successfully and meets your expectations.

      You can use the designated communication channels to reach our sales team when you have a transfer need. We are here to assist you and meet your needs.

  • Are there any additional fees or expenses for airport transfer reservations?
    • During the airport transfer, you will not encounter any additional or hidden costs. Since you will pay the amount that has been approved by you, you will not face any surprise expenses or additional fees.

      All the amounts mentioned in the provided quotes include VAT, airport parking fees, or any applicable Tourism Tax. This way, you will know the total amount you need to pay in advance and will not encounter any additional expenses.

      Customer satisfaction and transparency are important to us. When receiving the transfer service, you will make the payment in accordance with the amounts specified in the offered quote and will not encounter any additional costs. Thus, you can easily manage your budget throughout the entire transfer process.

      When you reach out to us to arrange a transfer that suits your needs, we will offer you the best price and clearly indicate all expenses. You can carefully review all the costs and details provided in the quotes and have complete information before making a payment.

      You can rely on us to avoid any uncertainty or additional expense situations. We operate based on our principles of customer satisfaction and transparency, striving to provide you with the best transfer experience.

  • Is the cost of airport transfers different for different times?
    • Transfer and transportation fees remain the same regardless of different time zones. The prices provided to you are valid and consistent regardless of the time of day.

      In other words, the timing of your transfer does not affect the cost. Our prices remain the same throughout the day, and we do not charge any additional fees based on the time zone. This way, you can plan your transfer at any time and receive the service at the prices stated in our offer.

      Customer satisfaction and fair pricing are our priorities. You will not encounter any additional costs based on the time zone or the specific time of the transfer. The offer provided to you is valid for all time zones, and we carry out your transfer according to the specified prices.

      We plan the appropriate vehicles and personnel based on the time zone you specify in your transfer request and provide you with the best service. It is important to know that the time zone difference will not affect the prices, and the prices stated in our offer will remain the same.

      You don't need to worry about any time zone or timing concerns. You can carry out your transfer at the desired time and receive the service at the valid prices provided to you.

  • How can I pay for the airport transfer service?
    • If we have arranged your travel organization as Golftravel.com.tr, the transfer fee is usually included in the invoice. Unless specified otherwise, you do not need to make any additional payments. However, if you have only requested the transfer service, you can determine your payment method according to your preference.

      Various payment methods are accepted for transfer reservations. This provides you with different options to securely complete your reservation.

      You have the option to make payment through bank transfer or online credit card payment, and you also have the option to make cash payment in Turkey.

  • Can I pay for the airport transfer in cash?
    • The payment methods for airport transfer services differ between transfers in Turkey and transfers in other countries. Cash payment option is available for airport transfers in Turkey. This means that you can pay the transfer fee in cash when you receive the service.

      However, the cash payment option is not available for airport transfers in external countries. In this case, you need to use electronic payment methods such as bank transfer or credit card for payment. If you prefer to make payment through bank transfer, the necessary bank account information will be provided to you for making the payment. If you prefer to make payment with a credit card, you can make your payment through a secure payment link.

      Our main office is located in Antalya, and cash payment option is available for transfers in Turkey. This provides convenience for customers who benefit from transfer services in Turkey, as they have the opportunity to make cash payments during the transfer.

  • How long do I need to wait for airport transfer upon arrival at the airport?
    • Upon your arrival at the airport, you can proceed quickly without any waiting time. Our operations representative or private chauffeur will be ready for you at the airport exit gate.

      As soon as you pass the airport exit gate, our welcoming staff with Golftravel.com.tr logo will be waiting for you there. This team consists of trained and experienced professionals who are dedicated to providing you with a comfortable and hospitable service, taking care of every detail to ensure your comfort and satisfaction. They will provide you with the necessary information, assist you with the handling of your luggage, and ensure a comfortable transfer to your destination.

      At Golftravel.com.tr, we strive to provide top-level service from the beginning of your travel experience. With our professional team and quality service approach, we take care of every detail to ensure you enjoy your journey to the fullest.

  • Will there be someone to greet me upon my arrival at the airport?
    • Certainly, upon your arrival at the airport, you will be officially greeted by our guide who will be waiting for you at the exit gate. Our guide will have made all the necessary arrangements in advance to take you to your predetermined destination.

      Our guide will provide you with personalized attention and pay attention to all the details to make your travel more enjoyable and organized. This way, you can enjoy your journey without worrying about reaching your destination.

  • What should I do if I can't find my driver at the airport?
    • In such cases, you can urgently contact the customer relations department at +90 533 391 3059 on WhatsApp. The staff in this department will assist you promptly and find the necessary solutions to ensure guest satisfaction. This way, you can quickly receive support and continue to enjoy your vacation without any inconvenience or issues.
  • Is there a cancellation policy for airport transfer reservations?
    • Unfortunately, it is not possible to cancel airport transfers for guests who have booked the Golf Package. Airport transfer included in the Golf Package reservation is provided free of charge as part of the package content. Therefore, there is no separate refund available.

      However, we offer a special advantage to guests who book only the Transfer service. If you have booked the Transfer service and there are no other package inclusions, you have the right to cancel the airport transfer free of charge. This way, if you have changed travel plans or encountered unexpected situations, you can cancel your transfer reservation free of charge.

      With this detailed arrangement, we prioritize flexibility and guest satisfaction. In case of any cancellation request regarding the transfer service, we recommend contacting our customer relations department. Our team will provide you with the necessary guidance and assist you during the transfer cancellation process.

  • What should I do if my flight is delayed and I already have a confirmed airport transfer reservation?
    • In the event of a flight delay, the guide who will greet you will continue to wait for your flight and will monitor it using your flight number.

      Please be assured that regardless of the delay in your flight, the committed transfer service will be provided. Our guide or operations representative will be waiting for you at the airport, so they can assist you upon your arrival. They will also track the status of your flight using your flight number.

      Therefore, even in case of a delay in your travel, you can be confident that you will be greeted reliably. Our guide will be there for you and ready to perform the transfer operation.

  • If my flight is canceled and I already have a airport transfer reservation, what happens?
    • If your flight is canceled and you have made a transfer reservation with us, there is no need to worry. If you provide us with the new flight details, we can update your transfer operation.

      Please inform us about the details of your canceled flight, especially the new flight number and arrival time. As soon as we receive this information, we will cancel your transfer operation and rearrange it to accommodate the new flight details.

      By providing us with this information as soon as possible, we can ensure the uninterrupted continuation of your transfer service. We are happy to assist you in updating the transfer operation and take all necessary precautions to ensure your journey proceeds smoothly.

  • Can I change a confirmed airport transfer reservation?
    • Yes, you can update a confirmed airport transfer to a different time or date. Please provide us with the new information, especially the new transfer time or date.

      Once we receive your new transfer request, we can update the transfer operation and send you a new invoice. This invoice will include the updated transfer details. We will send you the invoice as soon as possible so that you can complete the updated transfer reservation.

      As we prioritize customer satisfaction, you can be sure that we will take all necessary steps to update your transfer according to your preferences. We will do our best to accommodate the new transfer time or date and aim to provide you with the best service.

  • Can I make changes to my airport transfer reservation at the last minute?
    • Yes, you can update your airport transfer reservation as many times as you want without any cancellation fees. As we prioritize customer satisfaction, we are pleased to assist you in this matter.

      If you wish to make changes to your transfer reservation, please inform us about your new preferences. This may include the transfer date, time, or any other detail. We will process these updates as soon as possible and provide you with the information regarding your new transfer reservation.

      We will make every effort to find an alternative that suits you and take the necessary steps to update your reservation without any cancellation fees. This way, we facilitate your travel planning and ensure that we cater to your needs as best as we can.

      Please feel free to communicate your update requests to us. We are happy to assist you and ensure that your journey proceeds smoothly.

  • Is there a limit on the number of baggage I can bring with my airport transfer?
    • No, there is no baggage limit for airport transfers. However, there may be baggage and size restrictions typically applicable to flight reservations.

      It is important to check the baggage policy and limitations on the official website of the airline specified in your flight reservation. The airline's website usually provides detailed information on baggage restrictions such as weight, dimensions, and quantity.

      By doing so, you can prepare your baggage in accordance with the baggage policy of the airline you will be flying with and travel without any issues.

      The baggage limitations set by the airline may vary depending on the ticket class, destination, and travel route. Therefore, it is important to check the website of the airline you made the reservation with to access accurate information.

      Thank you for your question, and if you need assistance with any other matter, please let me know.

  • Is a child seat or booster seat available for airport transfer reservations?
    • Yes, if you request a child seat, our sales team will provide the requested child seat or booster seat as soon as possible. When you make a child seat request, we will first ensure that a seat suitable for your child's age and weight is provided. This way, we can ensure the highest level of safety for your child during your journey.

      To request a child seat or booster seat, you can contact our customer service or sales team. The contact information is usually provided in the reservation confirmation or travel documents.

      After receiving your request, we will provide the child seat or booster seat as soon as possible. This way, we will ensure the comfort and safety of your child during your trip.

      If you have any other questions or need further assistance, please let us know. We are happy to help.

  • Is airport transfer service suitable for wheelchair users?
    • If you inform us of your special vehicle request, our sales team will arrange the most suitable vehicles for you and provide you with information.

      However, please note that additional charges may apply for special vehicle requests. Since providing a special vehicle service is usually different from the standard transfer service, there may be additional costs. These additional costs can vary depending on factors such as the type, size, duration of use of the special vehicle, and the region where the service is provided.

      After our sales team receives your request, they will make the necessary arrangements for the special vehicle service and provide you with information on the extra charges. This way, we aim to provide you with the best options that meet your request and fit your budget.

      You can contact our sales team to communicate your special vehicle request or specify your request during the reservation process.

      If you have any other questions or need assistance, please let us know. We are happy to assist you.

  • Can I bring food or drinks in the airport transfer vehicle?
    • Sorry, eating food is not allowed in our transfer vehicles due to hygiene and health measures. This rule is important for the cleanliness, odor, and comfort of the vehicle and other passengers.

      However, we have a more flexible policy regarding drinks. You can bring and consume beverages of your choice in any quantity during the transfer. You can choose from hot or cold drinks, water, or soft drinks according to your preferences.

      We strive to provide you with a comfortable experience throughout the transfer process. If you wish to consume beverages during the transfer, there will be an appropriate place and time for it. This way, you can enjoy your journey while maintaining health and hygiene standards.

      The no-food rule applies only to our transfer vehicles. There are no restrictions on eating food at your destination or where you will be staying. You are free to have meals at your destination or avail services from restaurants to meet your needs.

      Your health and comfort are important to us. Therefore, we recommend adhering to the no-food rule and enjoying your beverages during the transfer. If you have any other questions, we would be happy to assist you.

  • Can I request a stop or deviation during my airport transfer?
    • Yes, it is possible to request a break or deviation during your transfer. Our driver companions will be happy to assist you in this matter. Simply inform your driver about the break you need during the transfer.

      Our driver will make an effort to find a suitable point where you can take a break or make a deviation in a safe location. This way, you can meet your needs, take some rest, or get something you desire. Our driver will try to determine the most suitable break or deviation point considering your travel plans and timing requirements.

      Your comfort and needs are our priority during the transfer process. If you wish to request a break or deviation during the transfer, please feel free to communicate with your driver and express your request. They will do their best to find a suitable solution for you.

      We are here to provide any assistance to make your journey enjoyable and hassle-free. If you have any other questions or requests, please let us know. We would be happy to help.

  • Is airport transfer service available for transportation to areas outside Antalya?
    • At Golftravel.com.tr, we provide transfer services and related arrangements in all your destinations. We work with an approach that prioritizes customer satisfaction and can respond to your needs flexibly.

      Our transfer services are designed to help you reach your destination starting from any point you wish to travel. We offer various options such as airport transfers, hotel transfers, and city or intercity transfers. Depending on whether you prefer a private vehicle or public transportation, we provide you with the most suitable transfer option.

      We value customer satisfaction and therefore provide our transfer services according to the highest quality standards. Our professional and experienced drivers are at your service to offer a safe and comfortable travel experience. Additionally, we organize your transfers on time and according to your planned schedule.

      At Golftravel.com.tr, we offer services in various destinations to meet all your transfer needs. Whether you are traveling for business trips, holidays, golf tournaments, or special events, we strive to provide you with a suitable transfer solution.

      As Golftravel.com.tr, we work with a customer satisfaction-oriented approach to make your travel experience easier and more enjoyable with our transfer services. Our professional team is always ready to provide you with quality service. Let us know your needs, and we will provide you with the most suitable transfer options.

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